Rail user, Chris Willmore (pictured above), has slammed First Great Western's decision to leave Yate commuters with no shelter from the rain whilst they wait for their train.
At the best of times it is a scramble for the hundreds of commuters waiting for morning trains from Yate to Filton and Bristol to find space in the tiny shelter. But now, even the shelter will not protect them from the rain. All but one panel of the shelter is broken, and rail users were horrified when First refused point blank to repair them.
Chris Willmore, who reported the problem and asked for action said, "This is mad. It leaves users with no shelter. There had been some vandalism, but the police have caught the culprit. Now we need the shelter back. Otherwise we are saying the countless decent rail users, who pay huge sums to use the train must wait in the wind and rain, unprotected. I can see why they didn't repair it whilst the culprit was at large, now he has been caught they should restore it."
"We will be taking it up with First face to face at the next Yate Station Users Group - but frankly First seem more interested in trying to persuade passengers to plant flower beds than actually providing a service to train users."
No comments:
Post a Comment