Confusion over recycling rules

The new weekly recycling system was supposed to make it easier for people to recycle their waste but for some residents that hasn't been the case.

Having been contacted by local people confused by the recycling instructions on the bin hangers, Claire Young questioned the relevant council Cabinet Member at last week's council meeting.

The bin hanger says that items of the same kind should be grouped together in boxes. What some people weren't clear about was the fact that if you only have a small amount of recycling, you can put it all in one box. You just need to group similar items together within it.

Unfortunately it appears the collection crews aren't clear either. One crew refused to collect recycling presented in a single box and left new recycling bags with flyers insisting residents must use those.

This is absolutely not the case. You don't need to use bags at all, you can put all your recycling in one, two or more green boxes. Just make sure that you group similar items together to make it easier for the crews to sort.

You can find more detailed advice here. If you think your recycling has been rejected when it was presented correctly, you can report a missed collection here. If you need to speak to someone you can call 01454 868000. Do let your Focus Team know if you are having ongoing problems.