Showing posts with label One Stop Shop. Show all posts
Showing posts with label One Stop Shop. Show all posts

Wednesday, 29 March 2017

Advice about money and debt

Did you know you can get advice about money and debt as well as council services at the Yate One Stop Shop? Talking Money and South Glos Council are working together to provide advice on issues including benefits, debt and housing. You can drop in between 2pm and 4pm on Thursdays and find out more about this and other services online.

Monday, 29 February 2016

Have your say on One Stop Shops and customer contact centre

In another of the consultations on cuts, the council is asking for your views on how to save money on the One Stop Shops and customer services it provides.

The ruling Conservatives' preference is to close the Thornbury One Stop Shop and replace it with a  "digital by default" option. This despite past assertions that the council was committed to retaining a presence in the town. The alternatives suggested are keeping Thornbury open part-time and making either Yate or Patchway also part-time or cutting more staff from the customer service team. Anyone who has struggled to get through to the council on the phone recently will be concerned about the latter option.

You can find out more and have your say here.