Here's some simple advice:
- Know your free emergency numbers: In a power cut dial 105 or, for a gas emergency, dial 0800 111999.
- Prepare your home: Keep a torch handy and get your appliances serviced by a Gas Safe registered engineer to prevent carbon monoxide poisoning.
- Register as a vulnerable customer: Vulnerable households can get extra support by signing up to the Priority Services Register. Visit www.energynetworks.org to find out who your network operator is. Most of this area is covered by Western Power Distribution who you can register with here.
- Keep your eyes open: Keep an eye on the weather forecast and, if you have a power cut or a gas emergency, please check on your neighbours.